Customer Satisfaction Survey

Dear customer,
Your evaluation of the company České lupkové závody, a .s. is important feedback about our work. You will help us to enhance our services by filling in this questionnaire.
Thank you for your opinion.

Ing. Renata Hajná, Director of Sales and Marketing

Company Name:
Contact Name:
Job Position:

Please mark the evaluation that most closely reflects your opinion.

1. The attitude of the customer service (responsiveness, reliability, communication):
Excellent	Satisfied	Fair	Poor
2. Compliance with the terms of delivery:
Excellent	Satisfied	Fair	Poor
3. The quality of delivered material:
Excellent	Satisfied	Fair	Poor
4. The satisfaction with individual requests solving:
Excellent	Satisfied	Fair	Poor
5. General evaluation of the company ČLUZ:
Excellent	Satisfied	Fair	Poor

Proposals for Improvement